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talking with their healthcare providers and believe what they say.

Confianza

means that the provider will have their best interests at heart. Patient

confianza

in the provider is central for identifying and treating health concerns and

encouraging patient adherence to recommended treatment.

• Espiritu (spirit):

body, and mind: Healthcare professionals often work within the

structures of mainstream medicine, which provides separate physical and mental

health care. Hispanic/Latino culture, on the other hand, tends to view health from

a more synergistic point of view. This view is expressed as the continuum of

body, mind, and

espiritu

(spirit).

African Americans

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Core elements of African American culture include self-identity, knowledge, emotions, and

behavior.

• Self-Identity:

By definition, African Americans are group members. The identity

of each individual is inseparably tied to that of the group. The self is considered

an “extended self” that is validated only by its functioning in relationship and in

harmony with the collective whole.

• Knowledge:

The nature of knowledge for African Americans includes both

what is known through the senses and in an extrasensory fashion. The world

is seen from an optimal perspective in which all things can exist in harmony.

Life experiences are given depth and meaning through the realization of their

interrelatedness and significance in the life and existence of the group.

• Emotions:

African Americans are a highly expressive people. Because of their

sense of oneness with life and of harmony with nature, they respond naturally

and spontaneously to experiences. Versatility and flexibility are two of their most

positive assets. These two attributes have contributed greatly to their ability to

adjust and adapt to the many pernicious experiences they have had to face.

• Behavior:

African Americans socialize and become socialized through a process

by which the group picks up “modes, sequences, and styles of behavior” through

day-to-day encounters rather than through explicit modes of conditioning. African

American culture is passed on by family members and friends to children through

an unarticulated conditioning process that includes habitual forms of behavior

and ingrained patterns of action.

Health Literacy

Compounding the issue of often inappropriately held beliefs by minority patients is the

legitimate uncertainty arising from limited “health literacy” prevalent in minority populations.

Health literacy is the degree to which individuals have the capacity to obtain, process,

and understand basic health information and services needed to make appropriate health

decisions. Health literacy is not simply the ability to read. It requires a complex group of

reading, listening, analytical, and decision-making skills, and the ability to apply these skills to

health situations. For example, it includes the ability to understand instructions on prescription

drug bottles, appointment slips, medical education brochures, doctor’s directions and consent

forms, and the ability to negotiate complex healthcare systems. For people from different